Customer Satisfaction Measurement Benchmarking Association

The Customer Satisfaction Measurement Benchmarking Association (CSMA™) is an association of companies that conduct benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members.

The Customer Satisfaction Measurement Benchmarking Association (CSMA™) is an association of companies that conduct benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

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