Customer Satisfaction Measurement Benchmarking Association

The Customer Satisfaction Measurement Benchmarking Association (CSMA™) is an association of companies that conduct benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members.

The Customer Satisfaction Measurement Benchmarking Association (CSMA™) is an association of companies that conduct benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members.

Click on the letters below to see more members of The Benchmarking Network.

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